Privacy policy
(In accordance with Bill 25 – Quebec)
This privacy policy describes how MMFS collects, uses, stores and protects the personal information of site users. www.mmfs.orgin accordance with Quebec’s Act respecting the protection of personal information in the private sector (Bill 25).
NOTE: Please read this entire privacy policy before using our website. For the purposes of this Privacy Policy, the company [La Maison Mathieu Froment-Savoie and Fondation Mathieu Froment-Savoie] will be referred to as “THE ORGANIZATION”.
By browsing our website or using our systems or services, you acknowledge that you have read and understood this policy and consent to your personal data and information being processed in accordance with it, where applicable.
This privacy policy consists of the following elements:
1. Objectives of the privacy policy
3. Collection of personal information
1. Objectives of the privacy policy
Respect for privacy and the protection of personal information are essential to us, which is why, through this Policy, we intend to protect personal information in accordance with applicable laws.
In order to ensure this protection, THE ORGANIZATION will only collect, process and share personally identifiable information with the consent of the individual, unless permitted or required by law, in which case your consent will not be required.
The purpose of this Policy is to inform users of why and how THE ORGANIZATION, or anyone acting on its behalf, will collect and use their personal information. It is intended to be in plain language to ensure informed consent from users.
For the purposes of this Policy, “personal information” means any information about an identifiable or identifiable individual. Wherever possible, we will anonymize, pseudonymize and/or aggregate such information so that it no longer identifies an individual.
MMFS is responsible for protecting the personal information it holds.
If you have any questions about this policy or the processing of your data, you can contact the person responsible at the following address:
House: direction@mmfs.org
Foundation: fondation@mmfs.org
2. Entry into force
This Policy applies from September1, 2023.
3. Collection of personal information
We may collect personal information when you :
- fill in a contact form
- contact us by e-mail
- browse our website
The ORGANIZATION may collect personal information in various forms, but will only do so by lawful means and only for the necessary purposes disclosed to you, as described in this Policy, or as permitted or required by law.
The personal information we collect, and its sensitivity, may vary depending on the context of your interactions with THE ORGANIZATION. This is why it is our priority to inform you of the nature of the personal information we use.
We protect all personal information collected. Among the personal information that may be collected and used, we pay particular attention to :
- Name and contact information.
First and last names, e-mail address, mailing address, telephone number and other similar data used to contact you. - Proof of identity.
Passwords, password hints and similar security information used to identify you and access your account. - Demographic data
Data about you, such as your age, gender, country and language of communication. - Payment data.
Data required to process your payments, such as the number of your payment instrument (e.g. your credit card number) and the associated security code. - Subscription data
Information about your subscriptions to cultural events and company newsletters. - Images and sounds.
Audiovisual data used to ensure the safety of our users, particularly on the sites of cultural events for which we are organizers or hosts. - Interactions
Data relating to your use of the websites, platforms and tools created. This is data that you provide in order to use the products. In other cases, such as error reports, this data is generated by us.
Other examples of interaction data we collect include:
- Payment and account history.
Data on the items you purchase and the activities associated with your account. - Problem solving and help data.
Data you provide when you contact THE ORGANIZATION for help, including the products you use, and other information that helps us solve your problem. - Interests and preferences.
Data on your interests and preferences. Apart from the information you have explicitly provided, the other data we collect may allow us to define or guess your interests and preferences. - Content consumption data.
Data on multimedia content (e.g. TV, video, music, audio, books, applications and games) accessed through our products. - Searches and commands
Search queries and commands you use when using our website. - Location data.
Data, which may or may not be precise, about the location of your device. For example, it is possible to collect location data from a device’s IP address or from data in your account profile that indicates with less precision where you are, such as the name of a town or a zip code. - Other data.
Other data provided when you use our website, including but not limited to data from Google Analytics and other statistical tools.
Information collected may include: first and last name, e-mail address, telephone number and any other information you choose to provide.
We are committed to obtaining consent prior to collecting personal information from an individual. Consent may be express and may be provided directly by the individual or by his or her authorized representative.
We prefer to obtain explicit consent, whether verbally, electronically or in writing.
If we want to use personal information for a new purpose, we will describe the intended use and ask for consent again.
It may not always be possible, particularly in the case of government requests, to obtain consent for the collection, use or disclosure of personal information. We will never disclose such information other than in accordance with this Policy, except as required or permitted by law.
4. Purpose of collection
Information is collected in accordance with the purposes and objectives set out in this privacy policy.
Here are some of the reasons why we collect your personal information:
- To provide products and services
we will collect and process the data and information necessary to fulfill our mission and contractual obligations. - To provide and improve our products and services
the data collected during your interactions with our services may be used to analyze and improve the operation of our products and services. - To develop new products and services and for AI purposes
The data collected may be used in a research and development context to offer new products and services to our users, notably through advertising and marketing messages. In addition, collected and aggregated data may be processed by algorithms using artificial intelligence. - To offer personalized products and services
By collecting and analyzing the data generated by your interactions with our services, we are able to develop and create products and services that are relevant to your expectations in terms of culture and entertainment, and to plan adaptation measures for customers who require them. - To evaluate the performance of our products and services and improve the user experience
data is collected in order to obtain information on the advantages and disadvantages of our products and services, and to evaluate and resolve them if necessary, notably through surveys. This enables us to ensure the quality of our products and services, as well as promoting risk management. - To protect the privacy of our users
The data we collect enables us to verify the identity and protect the privacy of people who communicate with us by telephone, electronically or otherwise. - To meet legal obligations
Data is collected to meet obligations arising from laws, regulations or international treaties. - Provide our products and services.
We use data to operate our products and services, as well as to provide you with rich, interactive experiences. - Improvement of products and/or services.
We use data to improve our products, in particular by adding new functionalities or capabilities (error report at the time of a transaction, by consulting a specific section of our website, etc.). - Personalization.
Some products include personalized features, such as recommendations that optimize your experiences and satisfaction. These features use automated processes to tailor your experiences based on the data we have about you, such as inferences we make about you and your use of the product, your activities, your interests, your location. - Product and/or service development.
We use data to develop new products. For example, we use anonymized or pseudonymized personal information to better understand our customers’ needs. - Customer support.
We use data to diagnose and resolve problems with products and/or services, restore access to your personal account, provide other support and assistance services. - To help secure and resolve problems.
We use data to help secure and resolve problems with our products and services. This includes using data to ensure the security of services offered to our customers, detecting malware and malicious activity, resolving performance and compatibility issues to help customers get the most out of their experience and informing them of updates to our products and services. This may include the use of automated systems to detect security problems. - Safety.
We use the data to protect the safety of our products and our customers. - Surveys and promotional communications.
We use the data we collect to provide surveys and promotional communications. You can subscribe to e-mail, respond to surveys and choose whether or not to receive promotional communications from THE ORGANIZATION by e-mail, SMS, post and telephone. For more information on how we manage your contact information, e-mail subscriptions and promotional communications, please see the Access and Control of Your Personal Information section of this Policy. - Relevant offers.
THE ORGANIZATION uses data to provide you with relevant and important information about the products and services we offer. We analyze data from different sources to predict what information will be most interesting and relevant to you and communicate it to you in different ways. For example, we can predict your interests and suggest new activities that you might enjoy. - Advertising.
ORGANIZATION uses data collected through our interactions with you, some of our products and on third-party websites to advertise our products and services, including on third-party sites. We may sometimes use automated processes to make advertisements more relevant. - Business transactions.
We use data to process your transactions with us. For example, we may process payment information to provide customers with product subscriptions and use contact information to provide products purchased from our web platforms or in person. - Reporting and business operations.
We use data to analyze our operations and improve decision-making. This enables us to make informed decisions and create reports on the performance of our activities. - Protection of rights and property.
We use data to detect and prevent fraud, resolve disputes, enforce contracts and protect our property. We may use automated processes to detect and prevent activities that violate our rights and those of third parties. - Legal compliance.
We process data to comply with the law. For example, we use the age of our customers to ensure that we comply with our obligations to protect the privacy of children or to ensure that the customer complies with the recommended age for the audience. We also process contact details and identifiers to help customers exercise their data protection rights. - Research.
We use data to carry out research, in particular for scientific purposes and in the public interest, where permitted by law.
5. Treatment processes used
By providing your personal information, you consent to its collection, use and retention in accordance with this policy.
You may withdraw your consent at any time, subject to legal or contractual obligations.
The ORGANIZATION attaches the utmost importance to the security of your personal information and undertakes to process it in accordance with industry standards and norms, solely for the purposes for which it is collected, as described in this policy or in a specific notice to that effect.
However, given the inherent security limitations of Internet transmission, it is impossible to safeguard this information absolutely. Information transmitted to us is therefore ultimately at the user’s own risk.
6. Data retention and security
The ORGANIZATION keeps the data collected for different periods of time, depending on its nature and its usefulness in offering our products and services. During the retention period, THE ORGANIZATION takes physical and technical measures to ensure the security of data containing personal information.
The main places where personal information is stored are in cities where THE ORGANIZATION has offices or facilities and in cities where the Web host has servers containing data collected by THE ORGANIZATION.
Personal information may be stored outside the country in which you live, if a third-party supplier or other entity to whom we disclose personal information in accordance with this Policy is located outside the country. In such cases, personal information may be subject to the local laws of the countries or territories in which the information is collected, used, disclosed or stored, and may be accessible to the governmental and law enforcement authorities of those countries or territories.
Once the retention period has expired, personal information is destroyed. Only statistics or reports containing de-identified and anonymized data may be retained for extended periods.
The ORGANIZATION implements reasonable technical and organizational security measures to protect data against loss, theft, unauthorized access or disclosure.
The ORGANIZATION attaches the utmost importance to the security of your personal information and undertakes to treat it in accordance with industry standards and norms, and solely for the purposes for which it is collected, as described in this policy or in a specific notice to that effect. However, given the security limitations inherent in transmission via the Internet, it is impossible to safeguard your personal information absolutely. Information transmitted to us is therefore ultimately at the user’s own risk.
7. Sharing and reason for sharing personal information with third parties
L’ORGANISATION does not sell or share your personal information with third parties, except when required by law or when necessary for the provision of services (e.g. web hosting), and in compliance with applicable legal requirements.
We do not share your personal information with companies, organizations, or individuals outside of L’ORGANISATION, with the exception of our authorized suppliers and partners who need access to the information for the purposes listed in and within the limits of this policy, as well as in the following cases:
- With your consent.
- For storage on cloud servers, in which case personal information may be transferred to third-party jurisdictions! Please note that we only retain the services of reputable companies with privacy policies.
- For external processing purposes: We transfer personal information to other companies or trusted persons who process it on our behalf, on our instructions, in accordance with this Privacy Policy, with a level of data security at least equivalent to our own and in compliance with any other appropriate security and confidentiality measures.
- For legal reasons: We transmit personal information outside our company if access to it is necessary to comply with applicable laws and regulations.
The ORGANIZATION will not sell or rent your personal information to third parties.
8. Cookies and similar technologies
The site uses cookies to improve navigation and analyze site usage.
You can modify your browser settings to refuse cookies or to be informed of their use.
The ORGANIZATION may use cookies, web beacons, web beacons, web beacons, log files or other technologies to collect certain personal information about visitors to our Web sites, and about the recipients of our newsletters, invitations and other communications. Cookies are pieces of information transmitted by the server to the browser during a Web site visit that uniquely identify the current connection. This data may include, but is not limited to, information such as your Internet Protocol (IP) address, browser type, browser version, the pages of our site you visit, the time and date of your visit, the time spent on the site and any other statistics.
Cookies are used to retrieve search history and shopping baskets (e.g. online purchases) related to the session, to facilitate the user’s online browsing experience. It is important to note that, depending on the settings you choose, activating the cookies option may allow other servers to install cookies on your system. You can set your browser to inform you of the presence of cookies, giving you the chance to decide whether or not to accept them.
Please note that our Web site may contain links or references to third party sites. This policy no longer applies when you leave our Web site, and THE ORGANIZATION is not responsible for the collection or processing of personal information by these third parties or via these external sources.
9. Rights of persons concerned
In accordance with Law 25, you have the following rights:
- right of access to your personal information
- right of rectification
- right to withdraw consent
- right to deletion, where applicable
To exercise these rights, please contact us at:
House: direction@mmfs.org
Foundation: fondation@mmfs.org
10. Links to external sites
The site may contain links to third-party sites. The ORGANIZATION is not responsible for their privacy practices.
11. Policy changes
We make changes to this Privacy Policy from time to time. Any reduction in your rights under this Privacy Policy will not be implemented without your express consent. We will always indicate the date on which the latest changes were made and allow you to access archived versions for review. If the changes are significant, we will post a prominent notice on our Web site (including, for certain services, via e-mail notification).
The site may contain links to third-party sites. The ORGANIZATION is not responsible for their privacy practices.
12. Contact
If you have any questions about this privacy policy or your personal information:
THEORGANIZATION
170, rue Sherbrooke
GatineauQuébec J8Y 2L6
Home: direction@mmfs.org
Foundation: fondation@mmfs.org