La maison Mathieu-Froment-Savoie offers services to patients’ relatives:
Visitors are welcome anytime, 7 days a week. Nevertheless, they should keep in mind that the well-being of the residents must be respected to ensure that they rest peacefully. Visits may be restricted when outbreaks are identified.
In addition to the resident’s room, visitors can spend time in the public areas such as rest areas, dining room, patio, living rooms and library. A small kitchen is available to families for the preparation of meals for them and the resident, if they so desire.
We recognize the usefulness and importance of cellular phones by people of all ages. Nevertheless, conversations should be limited in number and time and sound level should be kept as low as possible so that residents are not inconvenienced.
Visitors have access to free parking area in front of the main entrance on Sherbrooke Street. Parking is also available on nearby streets, keeping in mind that parking is restricted by city bylaw during winter.
There is no direct bus route to 170 Sherbrooke Street by the Société de transport de l’Outaouais
Buses that stop near La maison are:
Contact with pets can have a therapeutic effect on residents. In fact, La maison offers a zoo therapy program, recognizing that pets can bring joy to residents and even to staff members. Admittance is permitted only to dogs and cats as long as they are immunized. To reduce risk of infection, washing hands before and after handling the animal is of the utmost importance. The pet must be well groomed, behaved, on leash all the time or in a cage, and must be well trained on areas where to relieve one self. Animals must be kept close to their owners all the time. Owners must clean any urine or fecal matters immediately, notify staff members of any damage to furniture or injury to a resident. Owners are responsible for the behaviour of their animal at all time.
If the animal is a health threat or his behaviour is unacceptable, the owner will be asked to leave the premises immediately with the animal.
It is permitted to consume alcoholic beverages in a responsible manner if there is no contraindication by the treating physician for medical reasons. Residents and families consuming alcohol must not be disturbing to others. These privileges will be reassessed if incidents occur. Alcoholic beverages are provided by the residents or their families.
It is forbidden to smoke inside La maison and on the patio. Residents and visitors are permitted to smoke in the exterior gazebo built for this purpose. Residents who want to smoke must be accompanied at all time by a staff member, volunteer or visitor.
For safety reasons, all smoking items must be remitted to the medical staff when returning to the rooms. Medical staff may remove these items if they can present a safety risk.
It is strictly forbidden to carry or consume illegal drugs.
Families can communicate with a priest of their choice. La maison can also provide the name of a priest to visit the residents and administer in unction to the unwell.
Families are encouraged to make funeral prearrangements for their loved one and to inform the staff on the choice of funeral home. After the family leaves the premises, La maison will communicate with the chosen funeral home. Families are welcome to take as much time as necessary after the passing of the loved one but the body cannot be kept more than 18 hours after death has been confirmed.