Services for relatives

Services and care

At the Maison Mathieu Froment-Savoie, loved ones are an integral part of our support mission.
During their stay, we offer families support tailored to their abilities and needs. Relatives are encouraged to participate, if they wish, in the care and support of their loved one. Our team is on hand to offer moral, emotional and spiritual support, particularly at the most sensitive times.
After the death, professional bereavement support is offered, notably through self-help groups, run with kindness and discretion.

Useful information for visitors

Visiting hours

Visitors are welcome at any time, every day. However, it is important to respect patients’ rest and comfort. In the event of an outbreak or special situation, certain restrictions may apply. Our doors lock automatically at 8 p.m., but a bell system allows you to enter and leave the Maison without restriction.

Common areas at your disposal

In addition to the bedrooms, visitors can take advantage of several convivial spaces: rest areas, dining room, lounges, library and outdoor patio. A kitchenette is also available for preparing meals for families and residents alike.

Other practical information for relatives and visitors to the Maison

Cell phones

Phones are permitted, but we ask you to keep the volume low and to keep your voice low so as not to disturb the peace and quiet.

Illicit drugs

Illegal drugs are strictly forbidden on the premises and grounds of the Maison Mathieu Froment-Savoie.

Spiritual guidance

Pastoral care is available on request. Families can call upon a priest of their choice, or a member of our resource list, for the anointing of the sick or other rituals.

Funeral arrangements

It is advisable to plan funeral arrangements before death, and to inform the care team. Once the family has left, La Maison takes charge of contacting the chosen funeral home. The family can stay with the deceased for as long as they wish, but the body cannot remain at La Maison for more than 18 hours.

Parking

Free parking is available in front of the main entrance on rue Sherbrooke and in the parking lot on boulevard Moussette. Parking is also available on nearby streets (subject to winter regulations).
*Please take special care not to park your vehicles at the private entrances of neighbors on neighboring streets.

Pets

Pets are welcome, provided certain conditions are met. Their presence brings comfort and well-being to residents. Pets must be :
Vaccinated, clean, calm and always kept on a leash or in a cage.
Accompanied at all times by their owner
Arriving with the animal:
You must notify the care team when your pet arrives.
Owners are responsible for their pets and must report any injuries caused by them. If the animal’s behavior represents a risk, it may be asked to leave the premises.

Policy on smoking, vaping and cannabis

At Maison Mathieu-Froment-Savoie, we are committed to providing a healthy, safe and respectful environment for patients, families, volunteers and staff.

In accordance with the Tobacco Control Actsmoking and vaping are strictly prohibited:

*On lots, within 9 meters of any building access door, including gazebo and patio.

*Cannabis consumption is prohibited at all times and in all places on the premises.

*Visitors must smoke or vapourize in the designated area (rue Sherbrooke).

*Out of respect for our environment and the people in it, we ask you to dispose of cigarette butts, matches and lighters properly, and not to leave anything on the ground.