Community portrait – Sylvie

Each month, the Maison shines a light on a member of its community whose commitment makes all the difference.

This month, we are pleased to highlight the involvement of Sylvie, a volunteer at the Maison since 2014.

Discover her portrait!

How long have you been volunteering at the Maison Mathieu Froment-Savoie, and what is your role?

I started volunteering in September 2014. I am currently fortunate to be regularly involved in patient care and at the Maison’s reception desk. In addition to these usual tasks, I handle data entry for the CISSSO and Santé Québec and update the documents used by volunteers in care and at reception.

What made you want to get involved with the Maison?

After retiring from health care, the Maison’s philosophy and approach gave me the opportunity to use my experience and keep giving my time in a different but familiar environment.

What do you gain from your volunteer experience here?

A sense of belonging to a big family.
A simple hello, a quick response to a request for help or the delivery of a meal makes a real difference for the people we welcome here.

Is there a special moment or memory you would like to share?

My first day back after the pandemic, in June 2020.
The Maison was in the middle of its expansion, with a table serving as the care aides’ station, the main kitchen in the basement, and masks, face shields and gowns required every time we entered a room. Yet despite all that, the work atmosphere was the same and the care provided was just as effective.

What would you say to someone thinking about volunteering at the Maison?

Take the time to learn about the Maison’s mission. Every volunteer, whatever tasks they are given, makes a real difference at the Maison.


Thank you, Sylvie!